Privacy policy

Privacy Policy

ESENSMOD respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how ESENSMOD collects, uses, discloses, stores, and protects personal information when you visit or use https://esensmod.com, place an order, contact us, subscribe to communications, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to any rights you may have under applicable privacy and data protection laws.

1. About ESENSMOD

ESENSMOD
Website: https://esensmod.com
Email: hello@esensmod.com
Phone: +1 870-367-1178
Business Address:
33 FENCHURCH DR
BELLA VISTA, AR 72715-6236
United States

2. Information We Collect

Depending on how you interact with our website, we may collect different categories of information.

Information You Provide Directly

When you place an order, create an account, contact us, or otherwise interact with our store, we may collect information such as:

  • Name.

  • Email address.

  • Telephone number.

  • Billing address.

  • Shipping address.

  • Order details.

  • Products purchased.

  • Customer service communications.

  • Information provided in reviews or other submissions.

  • Account information where an account is created.

  • Information you voluntarily provide when contacting us.

Payment Information

When you make a purchase, payment information is processed through payment providers and payment-processing systems.

We generally receive information necessary to confirm and manage the transaction, but we do not intend to store complete payment-card numbers or security codes ourselves unless specifically required and lawfully permitted.

Payment providers may process payment information according to their own privacy policies and terms.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address.

  • Browser type.

  • Device type.

  • Operating system.

  • Language settings.

  • Referring pages.

  • Pages visited.

  • Approximate location derived from technical information.

  • Date and time of website activity.

  • Website interaction information.

  • Cookies and similar technologies.

3. How We Use Personal Information

We may use personal information for legitimate business and legal purposes, including:

  • Processing and fulfilling orders.

  • Providing products and services.

  • Processing payments.

  • Shipping and delivering orders.

  • Providing customer service.

  • Responding to questions and requests.

  • Managing returns, exchanges, and refunds.

  • Communicating about orders.

  • Preventing fraud and unauthorized transactions.

  • Maintaining website security.

  • Improving our website and shopping experience.

  • Understanding website usage and customer preferences.

  • Performing analytics.

  • Sending marketing communications where permitted.

  • Managing customer accounts.

  • Complying with legal obligations.

  • Enforcing our terms and policies.

  • Protecting our rights, property, customers, and business.

4. Shopify and Service Providers

Our online store is powered by Shopify.

We may use Shopify and other third-party service providers to operate our website and business, including providers that assist with:

  • Website hosting and infrastructure.

  • Payment processing.

  • Order fulfillment.

  • Shipping.

  • Fraud prevention.

  • Analytics.

  • Customer service.

  • Email communications.

  • Marketing.

  • Website security.

  • Information technology.

These providers may process personal information as necessary to provide their services.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning.

  • Remember preferences.

  • Maintain shopping-cart functionality.

  • Understand website traffic.

  • Analyze website performance.

  • Improve the customer experience.

  • Support advertising and marketing where permitted.

  • Detect fraud and security issues.

You may be able to control cookies through your browser settings or through cookie-management tools provided on the website.

Disabling certain cookies may affect website functionality.

6. Marketing Communications

Where permitted by applicable law, we may use your contact information to send promotional emails, product information, special offers, or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication.

Even if you unsubscribe from marketing communications, we may still send non-promotional messages relating to transactions, orders, security, account activity, or other necessary customer-service matters.

7. Sharing Personal Information

We may disclose personal information to third parties when reasonably necessary for legitimate business purposes or as required by law.

Recipients may include:

  • Shopify.

  • Payment processors.

  • Shipping carriers.

  • Fulfillment providers.

  • Technology service providers.

  • Customer service providers.

  • Analytics providers.

  • Marketing service providers.

  • Fraud prevention and security providers.

  • Professional advisers.

  • Government authorities where legally required.

We do not sell products directly through Shopify as Shopify; ESENSMOD operates its own online store and is responsible for transactions with its customers.

8. Legal Disclosure

We may disclose personal information when reasonably necessary to:

  • Comply with applicable laws.

  • Respond to lawful requests.

  • Comply with court orders or legal processes.

  • Protect our legal rights.

  • Investigate suspected fraud.

  • Prevent security threats.

  • Protect customers or the public.

  • Enforce our policies and agreements.

9. Business Transfers

If ESENSMOD undergoes a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy laws and contractual obligations.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

Retention periods vary depending on the nature of the information and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should use appropriate security practices when using our website and should not share passwords or sensitive authentication information with others.

12. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us at hello@esensmod.com.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Request restriction of certain processing.

  • Object to certain processing.

  • Request portability of certain information.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

  • Exercise rights relating to certain targeted advertising or data sharing activities.

These rights are subject to applicable legal exceptions and requirements.

To exercise a privacy right, contact us at:

hello@esensmod.com

We may need to verify your identity before completing certain requests.

14. California Privacy Rights

If you are a California resident, California privacy laws may provide additional rights depending on the nature of our processing activities and whether the relevant statutory thresholds apply.

Depending on applicable law, these rights may include rights relating to access, correction, deletion, and opting out of certain forms of sharing or targeted advertising.

ESENSMOD will process valid requests according to applicable California law.

15. European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, additional privacy rights may apply under applicable data protection laws.

Depending on the circumstances, these may include rights to access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

Where legally required, you may also have the right to lodge a complaint with an applicable data protection authority.

16. International Data Transfers

Because ESENSMOD and its service providers may operate in different jurisdictions, personal information may be transferred to and processed in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international data transfers.

17. Third-Party Websites

Our website may contain links or integrations to third-party websites, applications, social media platforms, payment providers, or other services.

ESENSMOD is not responsible for the privacy practices of independent third parties.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

The updated version will be published on this page with a revised effective date where appropriate.

19. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise a privacy right, contact:

ESENSMOD
Email: hello@esensmod.com
Phone: +1 870-367-1178

Business Address:
33 FENCHURCH DR
BELLA VISTA, AR 72715-6236
United States

Website: https://esensmod.com